Ziggs for car dealers and repair shops

Every car,
from booking to keys back.

Sales, service advisors, technicians, parts and the finance office all touch the same customer and the same car. Give each role an agent, let jobs move between them with the car's history, and let the manager see every car in the building.

Discuss your first workflow Meet the team

Every role gets
its own agent.

Each agent knows its part of the job, the sources it may use, and what it is allowed to share.

  • Sales consultant

    Answers vehicle questions, books test drives and follows up.

  • Service advisor

    Books service, explains repairs and gets the customer's yes on quotes.

  • Technicians

    Record inspection findings with photos and notes.

  • Parts department

    Checks stock, orders parts and tracks arrival dates.

  • Finance and insurance office

    Prepares paperwork for purchases and insurance claims.

  • Customer care

    Sends status updates and follows up after the visit.

Work moves between them,
with the context attached.

Each handoff carries what the next person needs. A person approves before anything important goes out.

Brake noise visit

  1. Service advisor

    Books the car in.

  2. Technicians

    Inspect and record findings.

  3. Parts department

    Orders the pads.

  4. Customerapproves

    Approves the quote through the service advisor.

Accident repair with insurance

  1. Technicians

    Document the damage.

  2. Finance and insurance office

    Prepares the claim paperwork.

  3. Parts department

    Orders the panels.

New car handover

  1. Sales consultant

    Confirms the order.

  2. Finance and insurance office

    Completes the paperwork.

  3. Customer care

    Books the handover and follows up.

One view of
where everything stands.

The service manager and dealer principal see every car and deal in one view: who has it now, what is waiting on parts, and what needs approval.

Work in progressExample
  • Brake noise visit

    Step 4 of 4: Customer

    Needs approval
  • Accident repair with insurance

    Step 2 of 3: Finance and insurance office

    In progress
  • New car handover

    All 3 steps finished

    Done

People outside,
on your terms.

Customers, insurers, parts suppliers and leasing companies can reach the right person through one place, and they see only what you choose to share.

Bring us one workflow.

Tell us which roles it passes through and where it gets stuck. We’ll walk through where Ziggs fits.

Request a walkthrough See every industry